Tebatso Selomo
About Candidate
As a second-year Information and Technology Management student, I have developed a diverse skill set through hands-on experiences in various roles. My journey started as an IT support intern, where I honed my technical expertise by troubleshooting and resolving IT issues. This role not only solidified my understanding of IT systems but also sparked my interest in leveraging technology for business solutions.
I expanded my horizons as a social media manager, crafting compelling content and fostering online communities for a candle-making Instagram business. This experience heightened my creative flair, strategic thinking, and understanding of digital marketing trends. Concurrently, I thrived as a student worker for a corporate gifting company, managing tasks ranging from inventory coordination to customer service. This multifaceted role allowed me to refine organizational skills and develop a keen eye for detail.
Through these diverse roles, I’ve cultivated a holistic perspective on technology, blending technical proficiency with creative and business-oriented thinking. As I progress in my IT management studies, I am eager to continue integrating my skills to drive innovation and efficiency in the ever-evolving tech landscape.
Location
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Work & Experience
**IT Support Intern Job Description:** As an IT Support Intern, I was actively involved in key projects aimed at enhancing and maintaining various aspects of the company's IT infrastructure. My responsibilities include: 1. Biometrics Attendance Reporting: - Assisted in the implementation and maintenance of biometrics attendance systems. - Generated and analyzed attendance reports to ensure accuracy and efficiency. 2. Production Data Analysis: - Collaborated with the team to analyze production data for performance improvement. - Identified trends, patterns, and anomalies to optimize production processes. 3. Performance Data Analysis: - Worked on projects related to performance data analysis for IT systems and applications. - Provide insights and recommendations to improve overall system performance. 4. Microsoft Intune Admin Centre: - Managed and administered Microsoft Intune for device management and security. - Troubleshoot and resolve issues related to Intune deployments. 5. IT Auditing: - Participated in IT auditing activities to ensure compliance with established standards. - Document and report findings, contributing to continuous improvement. Key Competencies: - Technical Proficiency: Demonstrate competency in relevant technologies and tools. - Analytical Thinking: Ability to analyze data and draw meaningful conclusions. - Collaboration: Work effectively within a team and across different departments. - Problem Solving: Proactively identify and address IT-related issues.
- Successfully managed social media accounts, focusing on Instagram, to promote and showcase candle products. - Created visually appealing content for posts, stories, and reels, resulting in a 30% increase in engagement. - Initiated and maintained community engagement, responding to comments and direct messages promptly. - Developed and executed a social media strategy, aligning content with brand identity and industry trends. - Utilized Instagram analytics to track performance metrics and adjust strategies for optimal results.
- Managed inventory and ensured timely restocking, contributing to a streamlined order fulfillment process. - Collaborated with team members to organize and prepare customized corporate gift packages. - Provided administrative support, including data entry, document preparation, and email correspondence.