Lelethu Nqeto

7 March 1999

About Candidate

Location

Education

B
Bcom Accounting 2021
University of Johannesburg

Majored in Accounting, Financial Management, Cost Accounting, Taxation and Auditing

P
PGdip in Financial Management 2024
University of Johannesburg

Majoring in Financial Strategy, Performance Risk Strategy, Management Accounting Strategy and Management Accounting Case Study

Work & Experience

C
Client Service Specialist 1 July 2022
FNB

I handle client account inquiries, resolve issues, and ensure customer satisfaction. I collaborate with internal and cross-functional teams to improve processes and enhance the overall client experience. Assisting with KYC and Tax Compliance queries through incoming calls Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions and escalate all unresolved queries to management.

A
Ambassador 12 March 2022 - 1 March 2024
The Playground Market

Represented the company at events and promoted its services. Engaged with customers, provided information about products, and assisted with purchases. I ensured a positive customer experience and contributed to the overall success of the company. Collaborated with team members form Managers to security

A
Assistant Educator 2 December 2020 - 26 February 2021
Department of Education

Taught Accounting, prepared teaching materials, marked and captured learners scripts The role also includes, carrying out administrative tasks as required by the school

Awards

A
Academic Award 2017
Being 3rd place in Accounting, 1st place in Business studies in the grade
P
Project Award 2019
1st place in a group project about innovation and AI, in connection to a module called Management Accounting Strategy
A
Artificial intelligence in the 4IR (SLP) 2021
4IR integrated with Accounting
A
African Insights- 15 credits NQF 5 2020