Lelethu Nqeto
About Candidate
Location
Education
Majored in Accounting, Financial Management, Cost Accounting, Taxation and Auditing
Majoring in Financial Strategy, Performance Risk Strategy, Management Accounting Strategy and Management Accounting Case Study
Work & Experience
I handle client account inquiries, resolve issues, and ensure customer satisfaction. I collaborate with internal and cross-functional teams to improve processes and enhance the overall client experience. Assisting with KYC and Tax Compliance queries through incoming calls Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions and escalate all unresolved queries to management.
Represented the company at events and promoted its services. Engaged with customers, provided information about products, and assisted with purchases. I ensured a positive customer experience and contributed to the overall success of the company. Collaborated with team members form Managers to security
Taught Accounting, prepared teaching materials, marked and captured learners scripts The role also includes, carrying out administrative tasks as required by the school